Optimising the Passenger Experience

Gunnebo’s airport security solutions provide streamlined, efficient access control and improve the passenger experience at all key secure touchpoints in the terminal, including automated pre-security, self boarding and immigration gates with optional biometrics integration and e-passport scanning capability.

For airport operations this means smoother process management and greatly improved cost-efficiency, reducing staffing requirements and allowing airport staff to focus on customers more in need of assistance, while minimising queues and waiting times.

Gunnebo’s airport security solutions provide streamlined, efficient access control and improve the passenger experience at all key secure touchpoints in the terminal, including automated pre-security, self boarding and immigration gates with optional biometrics integration and e-passport scanning capability.

For airport operations this means smoother process management and greatly improved cost-efficiency, reducing staffing requirements and allowing airport staff to focus on customers more in need of assistance, while minimising queues and waiting times.

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Pre-Security

Airports are obligated to only give access to the secured “airside” area to people holding a valid boarding pass for a flight departing the same day.

This check can be executed manually by airport staff or automatically by Gunnebo’s much faster and more efficient PreSec gates.

Whether a passenger is holding a boarding pass printed at home, from the airport check-in kiosk or uses a smart phone the scanners in Gunnebo’s gates can read any form of boarding pass and are fast and reliable.

Lounge Access

The boarding pass, together with additional credentials like frequent flyer cards, must be presented and scanned by passengers before entering a lounge operated by an airline or by the airport.

This procedure is normally executed by an agent, but of course can be executed conveniently and quickly by passengers themselves using a Lounge Access gate.

The Lounge Access gate, connected to the database of the respective airline or lounge operator, provides the self-service that frequent travellers are used to and expect from a modern airport.

Boarding

Checking the boarding pass of each individual passenger boarding an aircraft is a must for every airline. However, this obligation takes time and demands the full attention of the agents responsible for executing this duty.

Using Gunnebo’s BoardSec automated gates, the vast majority of the passengers can check their boarding passes themselves.

Just the same as a manual BGR, the confirmation from the related airline host comes within milliseconds. Once received the gates give access for the passenger to move forward to the aircraft.

Border Control

Border control is one of the most security-sensitive areas in an airport. It requires accurate identification of incoming passengers which is often time-consuming.

Gunnebo’s ImmSec immigration gate is an automated solution that speeds up the whole process, while ensuring that only one person is allowed entry per authorised passage.

Depending on government legislation, ImmSec can be integrated with readers for smart ID cards, MRTDs and RFID passports, as well as biometric capture technology.

Arrivals

On arrival it is important to control passenger movement from secure to non-secure areas and prevent passage in the wrong direction.

The PasSec has been designed to provide free passage for passengers moving from airside to landside areas and prevents any passenger from returning or passing from landside back to airside.

Since speed and simplicity of movement are critical to achieving good passenger flow, the gates are designed to be fully automatic – demanding no user interaction – and are built to deal with high passenger throughput.

We have achieved a more uniform, fast and efficient passenger flow while ensuring security
Jan Skov, Head of Security, Billund Airport
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Some of our clients

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