Swift & Secure Payment of Cash-SafePay: Intermarche Tournai

The Intermarché Brand

Intermarché supermarkets were founded in France in 1969. The brand has grown considerably since then and today operates around 1,800 stores in France plus a further 2,300 in other parts of Europe. Its shops range from massive, out-of-town hypermarkets to small, rural convenience stores. Intermarché was introduced into Belgium in 1991 and has expanded to almost 80 stores across the country.

Intermarché Tournai

Intermarché Tournai, located close to the French border in western Belgium, is one of the brand’s larger supermarkets in the country at 1,500m2. It has been run for over 20 years by the Ronse family, who own a further six Belgian Intermarché supermarkets.

Intermarché Tournai

Result

Intermarché Tournai installed four SafePay NR2 and CR2 note and coin recyclers at the tills supported by one SafePay CDS cash deposit safe in the back office.

The NR2 and CR2 units combine to create a dual note and coin payment solution for the supermarket’s checkouts which recycles cash throughout the day. These front-office units are configured so that customers can enter their notes and coins themselves – in keeping with the trend within retail for self-payment checkouts.

Since SafePay is a closed cash management system, once cash has been paid by the customer, it is never exposed but remains locked away in protective cassettes. Customers paying by cash, deposit their coins and notes into the payment units which then return the correct change. The cash received is automatically authenticated and counted.

This means there is no manual cash handling, no opportunity for cash differences and a safer store for both customers and staff.

At the end of the day, surplus notes paid into SafePay at the checkout are taken by staff in sealed, ink-protected cassettes to the back office where they are emptied into the SafePay CDS deposit unit. Here, banknotes are deposited into a Grade III safe and land in a special bag which is thermally sealed prior to collection.

The whole process is fully monitored by CashControl cash management software, which helps optimise reconciliation and reporting, and gives store managers a real-time overview of cash levels.

Customer Benefits

  • Cash stored more securely
  • Safer working environment for staff
  • No more manual counting errors
  • Less stress for staff
  • Faster crediting of takings by bank
  • Automated cash processes saving time and effort
  • Ability to monitor transactions and cash levels

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