Cash Handling Cost Reduced to a Minimum – SafeCash Retail Station: Hilton, Zurich Airport.

Hilton Zürich Airport was looking to optimise its cash management processes. Since 80% of payments are made by credit card, the cost of handling cash had become too large for the hotel.

Hilton is one of the world’s largest and fastest growing hospitality companies with 14 brands in 106 countries and over 5,300 hotels worldwide. When Conrad Hilton opened the first hotel to bear the Hilton name in 1925, he aimed to operate the best hotel in Texas. As a result of his commitment, leadership, and innovation, today Hilton is one of the most respected brands in the world.

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Result

The Gunnebo SafeCash Retail Station R6 CR5 has streamlined cash handling and simplified processes for staff. Cash is now recycled and thanks to the optimisation of CIT pick-up routines, costs have been reduced.

The introduction of the Retail Station has also removed the need for a full-time cash handling position, which was crucial to securing a strong return on investment. Through automated processes, the expenses related to cash handling have been reduced to a minimum.

One important aspect of the Gunnebo solution has been the service – which in this case has led to a high level of customer satisfaction.

 

Customer Benefits

  • Excellent service (availability and response time)
  • Reliability of the recycling unit
  • Simple and quick to use
  • Elimination of one full-time position
  • Staff security
  • Simplification of processes
  • Skimming of cash levels
  • Optimisation of cash management and reduction of costs
  • Optimisation of CIT pick-up routines leading to cost savings

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